Why Your Information Is Safe at 999 kg
SSL Encryption
All your data transmissions are secured with 256-bit SSL encryption. From payment details to personal information — everything is sent through encrypted channels.
Never Sold to Third Parties
999 kg never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.
Secure Data Storage
Your data is stored on internationally certified servers. Regular security audits and penetration testing are conducted to ensure data protection.
Minimal Data Collection
We only collect the information that is strictly necessary to provide our services. We do not ask for any personal data beyond what is required.
You're in Control
You have the right to view, correct, or delete your data at any time. You can submit a data-related request through our support team whenever needed.
Cookie Controls
Through your browser settings or our cookie preference panel, you can choose which types of cookies to allow.
Our Commitment: 999 kg takes your personal data seriously. This Privacy Policy explains how we collect your information, why we collect it, and how we keep it secure. If you have any questions, feel free to contact us directly.
01 Introduction & Scope
999 kg (hereinafter referred to as "we", "us", or "the Platform") provides online gaming and lottery services through the website https://999kg.ws. This Privacy Policy ("Policy") applies to all users of our Platform.
This policy explains what information we collect when you visit our website, create an account, play games, or use any of our services — and how we use it. By using our platform, you are considered to have accepted this Privacy Policy.
999 kg complies with applicable laws in Bangladesh and international data protection standards. We believe transparency is the foundation of trust, which is why this policy is written in clear, plain language.
This Privacy Policy is part of our Terms & Conditionsis part of. It is recommended to read both documents together.
02 What Information We Collect
999 kg only collects the information that is strictly necessary. The table below outlines the data we collect:
| Data Type | Details | Mandatory? |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Yes |
| Contact Information | Email address, mobile number, current address | Yes |
| Financial Information | Payment method (bKash/Nagad/Bank), transaction history | Yes |
| Technical Information | IP address, device type, browser information, cookies | Automatic |
| Gaming Data | Game history, bet amounts, win/loss records | Automatic |
| KYC Documents | Copy of NID, Passport, or Driving License | For verification purposes |
999 kg does not collect sensitive personal data beyond the above — including religion, political views, or health-related information.
03 How We Collect Your Data
999 kg collects information through several methods:
- Direct registration time: Information you provide when creating an account is collected at the time of registration.
- Via Transactions: Financial information is collected when you make a deposit, withdrawal, or payment.
- Automatically: When you browse our website, technical information is collected through cookies and analytics tools.
- During KYC verification: Documents uploaded for identity verification are stored securely.
- When contacting support: If you contact us by email, live chat, or phone, those conversations may be recorded.
- From Third Parties: Certain information may be verified through payment providers or identity verification agencies.
999 kg will never ask for your password, PIN, or OTP by phone or email. Any such request should be treated as fraudulent.
04 Purpose of Data Use
999 kg uses the information it collects for the following purposes:
- To create and manage your account and provide you with access to the platform.
- To process financial transactions and conduct KYC verification for anti-money laundering purposes.
- To improve the quality of our gaming services and deliver a personalized experience.
- To reach you with relevant promotions and bonus offers.
- To promote responsible gaming and identify problematic gaming behaviour.
- To prevent fraud, hacking, and other illegal activities.
- To meet legal obligations and report to regulatory authorities.
- To provide customer support and resolve complaints.
We never sell or rent your personal information to third parties for advertising purposes. Your privacy is an ethical commitment we take seriously.
05 Data Sharing Policy
In limited and specific circumstances, 999 kg may share your information with the following parties:
- Payment Providers: For processing transactions with bKash, Nagad, Rocket, bank and card networks.
- Identity Verification Agencies: With legal verification services to complete KYC.
- Technology Partners: With cloud hosting and IT service providers that support the operation of the Platform.
- Law Enforcement: As required by court order or government directive.
- Auditing & Compliance: For financial audits or regulatory compliance requirements.
All third parties with whom data is shared are bound by confidentiality agreements and may only use the information for the specified purpose.
06 Cookies & Tracking
999 kg uses cookies on its website. Cookies are small text files stored in your browser. Our platform uses three types of cookies:
| Cookie Type | Purpose | Controllable? |
|---|---|---|
| Essential Cookies | Maintaining login sessions and ensuring security | No (Required) |
| Performance Cookies | Measuring website speed and performance | Yes |
| Functionality Cookies | Remembering language preferences and location settings | Yes |
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not function properly.
07 Data Retention Period
999 kg retains your data for defined periods, determined by the type of information and applicable legal requirements:
- Account Information: For as long as your account is active, and for 5 years after closure.
- Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
- KYC Documents: Up to 5 years after account closure.
- Log Files: Up to 12 months for security purposes.
- Support Communications: Up to 24 months after the issue is resolved.
Once the retention period expires, data is securely deleted or anonymized so it can no longer be identified.
08 Your Rights
You have the following rights regarding your personal information:
To exercise any of the rights above, email us at support@999kg.ws. We typically respond within 30 business days.
09 Security Measures
999 kg employs industry-standard security measures to protect your information:
- 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
- Two-Factor Authentication (2FA): Adding an extra layer of security to your account.
- Firewall & DDoS Protection: Protecting our servers against cyberattacks.
- Regular Security Audits: Regular security audits conducted by third-party experts.
- Encrypted Database: All stored data is kept in encrypted form.
- Access Control: Only authorized personnel have access to specific data.
In the event of a security breach, we will notify affected users as quickly as possible and take all necessary action. If you notice anything unusual on your account, please contact us immediately.
10 Children's Privacy
999 kg services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
Age is verified at registration. If we become aware that any minor's data has been collected, we will immediately delete that information and close the associated account.
If you suspect a minor is using our Platform, please notify us at support@999kg.ws. For more information, visit our Responsible Gaming View the page.
11 Policy Updates
999 kg may update this Privacy Policy from time to time. Reasons for changes may include:
- Legal or regulatory changes that we are required to comply with.
- When new services are launched or existing services are modified.
- When improvements to our data protection standards are required.
- Based on user feedback or suggestions.
For significant changes, we will notify you via your registered email and post an announcement on the website. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
The date of the latest update is always shown at the top of this page. We recommend reviewing this policy regularly.
12 Contact Us
For any privacy-related questions, requests, or complaints, please get in touch with us:
- Email: support@999kg.ws
- Live Chat: 24/7 support available in Bangla
- Response time: Typically within 24 hours
Our dedicated Privacy Team is ready to address any concerns you may have, quickly and effectively. To learn more, FAQ Page or About Us View page.
Join Today for a Safe Gaming Experience
Start gaming on 999 kg with your data fully protected. Transparent policies, secure payments, and responsible gaming — all in one place.